Customer Support

Need Help?

For video instructions on how to apply and care for your AcoustaGrip click on one of the links below:

Click Here for Soloist, Concert Master and Concert Master Thick Instructions (Video) Click Here for Protégé Charcoal, Blue, Pink, and Red Instructions (Video)

 

For additional written instructions, click one of the links below:

Click here for the AcoustaGrip Soloist and Concert Master instructions.

Click here for the BowGrip instructions.

Further assistance needed?

Email us at support@acoustagrip.com or, to talk to an AcoustaGrip expert, call (310) 924-9697.

 

Click Here to download your AcoustaGrip Warranty.

Returns: You may return your unused AcoustaGrip within 15 days of Receipt.

Please contact info@acoustagrip.com to notify us of your return, include your name, shipping address, the model(s) you ordered & a copy of your purchase receipt.

Upon receipt of your AcoustaGrip in its original condition, you will be issued a refund of your order (less the shipping cost of $3).

Exchanges: Exchanges are permitted per the return policy above, allowing for cost differences.